Welcome to the Frequently Asked Questions (FAQ page). Below, we will try to answer the most common questions visitors to this our Web site may have.

Q. Do you work on personal or home PC’s ?

A. Yes. Please see our pricing guide located in the Services section.

Q. My PC is new should it be giving me problems already?

A. You bet it can! Research shows that over 94% of all PC's that are over 30 days old have hidden errors that can cause system crashes and data loss. These errors can be caused by spyware, malware or any number of viruses lurking in e-mail or the internet.

Q. What is spyware? And how do I get it?

A. Spyware is any software that covertly gathers user information through the user's Internet connection without his or her knowledge, usually for advertising purposes. Spyware applications are typically bundled as a hidden component of freeware or shareware programs that can be downloaded from the Internet

Aside from the questions of ethics and privacy, spyware steals from the user by using the computer's memory resources and also by eating bandwidth as it sends information back to the spyware's home base via the user's Internet connection. Because spyware is using memory and system resources, the applications running in the background can lead to system crashes or general system instability.

Q. Why is my system slowing down all of the sudden?

A. There are many reasons why a computer may seem to slow down. If your lucky enough (as we all do here) to have a teenager that sits in front of the computer talking to friends 25 hours a day, downloading every piece of software on the internet, That can be a problem. you see, poorly written software can consume precious RAM memory (not hard drive space) but the memory that Windows and other programs use to run. If you have spyware, malware, or other junk software running in the background, it can eat up your RAM memory pretty quickly. This is why it is so important to keep your system clear of such stuff.